This range is provided by Robert Half. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$22.00/hr - $24.00/hr
DescriptionWe are seeking a highly motivated and skilled Customer Service Representative to join our dynamic team. This role demands an individual who thrives in customer-facing environments, possesses superior communication skills, and has a strong commitment to providing exceptional service. The ideal candidate will demonstrate the ability to handle customer inquiries efficiently and effectively while maintaining professionalism and empathy.
Responsibilities
Handle customer inquiries and complaints via phone, email, and chat in a timely and empathetic manner.
Provide product and service information to customers, assisting in purchasing processes.
Manage and resolve customer complaints by providing appropriate solutions and alternatives.
Process orders, returns, and exchanges accurately.
Maintain detailed records of customer interactions and transactions.
Ensure customer satisfaction and provide professional customer support.
Collaborate with team members to meet or exceed customer service goals.
Contribute to team efforts and goals by accomplishing related tasks as needed.
RequirementsQualifications:
High school diploma or equivalent; further education in a related field is a plus.
Proven experience as a Customer Service Representative or a similar customer service-related role.
Excellent command of the English language, both written and oral.
Proficiency in Microsoft Office and other relevant software.
Outstanding interpersonal and problem-solving abilities.
Ability to prioritize tasks, manage time effectively, and adapt to a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays as required.
Our Customer Service Representatives play a pivotal role in enhancing customer experiences and shaping our company's image. If you are a patient, empathetic, and disciplined professional looking to make a significant impact, we encourage you to apply.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
Introduction: My name is Gregorio Kreiger, I am a tender, brainy, enthusiastic, combative, agreeable, gentle, gentle person who loves writing and wants to share my knowledge and understanding with you.
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